Privacy Policy

1. Introduction

This Privacy Policy explains how Nanchs ("Nanchs", "we", "us", or "our") collects, uses, discloses, and safeguards information when you use our website and AI verification platform (the "Services").

By using the Services, you agree to the practices described in this policy. If you do not agree, please discontinue use of the Services.

2. Information we collect

We collect the following categories of information:

• Account information such as your name, work email, company, and role.
• Usage data including log data, device information, and how you interact with the Services.
• Content submitted for verification, processed transiently to generate a Nanchs Score and audit record.
• Communications you send to us, such as support and sales enquiries.

3. How we use information

• To provide, operate, and improve the verification platform and the Nanchs Score.
• To generate and maintain immutable audit trails for compliance purposes.
• To communicate with you about your account, security, and product updates.
• To detect, prevent, and address fraud, abuse, and security incidents.

4. Data retention

We retain information only as long as necessary to provide the Services and to meet legal, regulatory, and contractual obligations. Audit records are retained according to the configuration agreed with your organization, after which they are deleted or anonymized.

5. Data security

We apply technical and organizational measures aligned with SOC 2 principles, including encryption in transit and at rest, least-privilege access controls, and continuous monitoring. No method of transmission or storage is completely secure, but we work continuously to protect your information.

6. Sharing and disclosure

We do not sell your personal information. We may share information with service providers who process data on our behalf under strict confidentiality obligations, or where required by law or to protect our rights.

7. Your rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict the processing of your personal information. To exercise these rights, contact us using the details below.

8. International transfers

Your information may be processed in countries other than your own. Where we transfer data internationally, we implement appropriate safeguards consistent with applicable data protection laws.

9. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be indicated by updating the "Last updated" date and, where appropriate, by additional notice.

10. Contact us

If you have questions about this Privacy Policy or our data practices, contact us at privacy@nanchs.com.